Managed IT Support Services

Does Your IT Need A Proactive Approach?

At SJP Network Solutions‚ we believe that small and mid–sized businesses should have the same benefits that enterprise level businesses have.

We achieve this by proactively monitoring your entire networks performance‚ uptime‚ disk space and much more 24/7‚ 365 days a year. We are able to rapidly eliminate issues‚ often before you ever knew they were there.

When others complain about outages‚ security breaches and network problems‚ our client’s don’t have to worry about a thing – SJP Network Solutions has it covered.


Raise Productivity, Reduce Downtime

SJP Network Solutions provides exceptional, proactive support services that will reduce your downtime, keep your monthly costs predictable and help your business run efficiently

Managed IT Support Service

24/7 Monitoring
24/7 Monitoring – We monitor your network, servers and individual workstations to detect and resolve issues before you see them.
Anti–Virus Protection
Anti–Virus Protection – We deploy and manage state of the art Anti–Virus protection to protect your network and data from viruses.
Backup Management
Backup Management – We provide basic backup solutions for your most essential data. We will automate daily backups for your data.
Patch management/Software Updates
Patch management/Software Updates – We ensure that all your systems have the latest patches and software updates at all times.
Remote Help Desk
Remote Support/Help Desk – We will attempt to resolve any issues quickly via phone or through remote support and walk you through basic repairs.

Plans and Pricing Guide

At SJP Network Solutions‚ we believe that small and mid–sized businesses should have the same benefits that enterprise level businesses have.

 

Choose your level of Support

*5 user minimum for billing

Basic

$35 user /month

Great package for small businesses

  • Proactive Workstation Monitoring & Management
  • Real-Time Antivirus Threat Detection
  • Office 365 E1 / G Suite Basic
  • Remote Support 24/7 $25 per 15 min
  • Onsite Support $110/hr
  • Network Monitoring & Management (Firewall – $60, Switches, WiFi Access Points, Printers – $15)
  • On-Premises Server Monitoring & Management $95 (+backup usage)
  • Cloud Server Monitoring & Management $75 (+cloud consumption, if needed)
  • Special Projects $120/hr
  • Cloud Domain Controller $95 (if needed)
  • Virtual Host $50 Monitoring (if needed)

Professional

$50 user /month

Great package for small businesses

  • Virtual CIO
  • Proactive Workstation Monitoring & Management
  • Real-Time Antivirus Threat Detection
  • Office 365 E3/ G Suite Business
  • Advanced Email Security, Litigation Holds, Archiving
  • Remote Support M-F, 9am-5pm
  • Remote Support Afterhours $25 per 15 min
  • Onsite Support $95/hr
  • Network Monitoring & Management (Firewall – $60, Switches, WiFi Access Points, Printers – $15)
  • On-Premises Server Monitoring & Management $95 (+backups)
  • Cloud Server Monitoring & Management $75 (+cloud consumption, if needed)
  • Special Projects $110/hr
  • Cloud Domain Controller $95 (if needed)
  • VM-Ware Host $50 (if needed)

All Inclusive

$100 user /month

Add the following services

  • Virtual CIO
  • Proactive Workstation Monitoring & Management
  • Workstation Backups (unlimited)
  • Real-Time Antivirus Threat Detection
  • Office 365 E5 (GCC for DoD) / G Suite Enterprise
  • Advanced Email Security, Litigation Holds, Archiving
  • Remote Support 24/7
  • Onsite Support
  • Network Monitoring & Management (Firewall – $60, Switches, WiFi Access Points, Printers – $15)
  • On-Premises Server Monitoring, Management, & Unlimited Backups $95
  • Cloud Server Monitoring & Management $75 (+cloud consumption, if needed)
  • Special Projects $110/hr
  • Cloud Domain Controller $95 (if needed)
  • VM-Ware Host $50 (if needed)

 

 

Choose your level of Security

*Security offerings require Professional and All Inclusive support levels

Level 1

included

Security with protecting your business in mind

Level 2

$10 user /month

Everything required to meet HIPAA requirements

  • Level 1 features
  • DNS based & Proxy-agent Firewall
  • HIPAA employee security training
  • Incident reporting platform for HIPAA, NIST
  • FIPS-level Encryption of Mobile Devices and Portable Media
  • Annual Security Audit
  • Bi-Annual Penetration Testing
  • Required for PCI and HIPAA Compliance

Level 3

$25 user /month

Meet the requirements to pass DOD required CMMC certification

  • Level 1 & 2 Features
  • FIPS-level Encryption of all Devices & Portable Media
  • 24/7 Live Threat Monitoring & Mitigation
  • File Access Logging & Retention
  • Multi-Factor Authentication of all Logins (Office 365, Windows Login, CRMs, etc)
  • Bi-Annual Security Audits
  • Quarterly Penetration Testing
  • Required for DoD NIST 800-171 Compliance and CMMC Certification

Call SJP Network Solutions IT Support for a free consultation about Managed IT Support at (850) 659-6649.

  • Get a Free No-Obligation Consultation
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